Shipping policy

At KlarWell, we are committed to delivering your order securely and efficiently. Please review the following details regarding our shipping process and policies.

Order Processing

Orders are typically processed within 1–2 business days (excluding Sundays and public holidays). Once your order is dispatched, you will receive a shipping confirmation email along with tracking details.

Shipping Timeline

Most orders are delivered within 2–5 business days, depending on your location and courier availability. Delivery times may vary during high-demand periods, public holidays, or due to unforeseen logistical delays.

Shipping Charges

  • Prepaid Orders: We offer free express shipping on all prepaid orders across India.

  • Cash on Delivery (COD): COD may be available in select regions. Applicable COD charges may vary and will be shown at checkout (if enabled).

Delivery Coverage

We ship to most serviceable pin codes across India. In the event your location is not deliverable, we will inform you within 48 hours and issue a full refund.

Delays and Exceptions

Delivery may be delayed due to:

  • Courier service disruptions

  • Remote delivery areas

  • Natural events or regional restrictions

  • Peak seasonal demand

We appreciate your patience in such circumstances.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or tampered with, please email care@klarwell.in within 48 hours of delivery. Include:

  • Your order ID

  • Clear photos or a video showing the issue

Our team will evaluate the request and offer an appropriate resolution.

Address Accuracy

Please ensure that your shipping address and contact details are correct at the time of placing the order. KlarWell is not responsible for delivery failures due to incorrect or incomplete address information. Additional charges may apply for re-shipping.

Contact Us

For any shipping-related queries, reach out to us at care@klarwell.in. We’re here to assist you.